Hi All

I got the chance to implement the example for calling the skype from salesforce. Below is my steps
1- Created a text type field in contact object (Skype_Id__c).
2- Created the formula field of type text(Skype__c) with the below formula:
HYPERLINK("skype:"&Skype_Id__c&"?chat", "Chat" ) & "" & HYPERLINK("skype:"&Skype_Id__c&"?call", "Call" )& "" & HYPERLINK("skype:"&Skype_Id__c&"?call&video=true", "Videocall" )
3- Create a contact record with the skype id of the person in  "Skype_Id__c" field.
4- Now you are able to call the respective people.

NOTE: You should have the Skype install in your and the person whom you are contacting.


Thanks,



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